Parts Advisor

UNLIMITED POSSIBILITIES AHEAD.

Position: Parts Advisor

Status: Full-Time

Dealership: NewRoads

Department: Parts

We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.

We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 22 automotive brands across 33 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada’s Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.

If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today! 

A Career at OpenRoad Means You’ll Enjoy:

• Opportunity to work with a variety of OEM BRANDS: Acura, Audi, BMW, Chevrolet Cadillac Buick GMC, Chrysler Dodge Jeep Ram, Genesis, Honda, Hyundai, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen
• Amazing associate Incentives
• Internal and External, Training & Development opportunities for skill development and growth
• Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment
• Comprehensive Extended Health and Dental plan; tailored toward Associate wellness
• Recognition and Engagement Events!

ROLE & RESPONSIBILITIES:

• Supplying parts quotes and sales to service, internal, retail, and wholesale clients.
• Answering phone calls on an ongoing basis.
• Organizing and maintain parts department and workspace.
• Helping in stocking inventory daily as required.
• When necessary, helping in the delivery of parts to clients.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Auto industry experience
• Knowledge of PBS is considered an asset
• Minimum 2-year telephone-based customer service experience.
• Possess exceptionally strong telephone communications skills.
• To be a dealership/brand advocate promoting extraordinary customer service.
• Must be detail-oriented, thorough, and able to work independently.
• Is knowledgeable about dealership operations.
• Flexibility and adaptability.
• The desire for continuous professional growth and improvement.
• Problem-solving.
• Ability to work effectively and congenially with others in the department and the dealership.
• Ability and aptitude to establish rapport with customers over the telephone.

We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.

Please note this position is not vacant at this time, however we are accepting applications to be consider for future opportunities.

OpenRoad Auto is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodations are available on request for candidates taking part in all aspects of the selection process.

We thank all applicants in advance, however, only those considered for an interview will be contacted

JOIN US AND GROW WITH US!